Privacy Policy

At Irken Solutions, we take your privacy and the security of your data seriously. This Privacy Policy outlines how we collect, use, process, and protect the information provided by our enterprise partners (B2B clients) and the end-users of the irken.eg platform.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Account Information: When you create an account, we may collect your name, email address, phone number, and organization details.
• Usage Data: We collect data about how you interact with our services, including IP addresses, browser types, device information, and navigation paths.
• Location Data: For parking and mobility services, we may collect precise or approximate location data to facilitate routing and capacity management.

2. How We Use Information

We use the collected information for various purposes, including:

• To provide and maintain our services.
• To improve, personalize, and expand our platform.
• To understand and analyze how you use our services.
• To communicate with you, including for customer service, updates, and marketing.

3. Data Security

We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. B2B vs. Consumer Data

Irken Solutions operates as a B2B platform. Data handled on behalf of enterprise clients is governed by separate Data Processing Agreements (DPAs). Consumer data collected via the irken.eg app is handled according to the specific consumer privacy terms presented within the app.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer at privacy@irken.com.eg.